Frequently Asked Questions (FAQs)
Welcome to the Party Kings Hire FAQ section! We know planning an event can be tricky, so we’ve compiled answers to some of the most common questions about our products, services, and areas of operation. Whether you're looking for bouncy castles, marquees, soft play, or other fun additions to your celebration, we’ve got the answers to help you plan the perfect event.
What types of bouncy castles do you offer?
We have a vast collection of bouncy castles to suit every party and occasion! Our Bouncy Castles range includes everything from smaller ones for young children to larger options for both kids and adults. Here are just a few of our most popular options:
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Jungle Bouncy Castle 8 x 11ft – A colourful, fun inflatable perfect for younger kids.
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Unicorn Bouncy Castle Slide Combi 3D 12 x 15ft – A magical addition for any themed party.
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Red & Blue Adult Castle 15 x 15ft – Spacious and designed for both kids and adults, great for large events.
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Party Bounce & Slide Bouncy Castle 12 x 15ft – A bounce and slide combo to double the fun!
We offer both themed and classic designs, all built to be safe and fun for any party or event.
Can adults use your bouncy castles?
Yes! While many of our bouncy castles are designed with children in mind, we also offer options that are specifically for adults, or that can accommodate both children and adults. For instance, our Red & Blue Adult Castle 15 x 15ft is spacious enough for grown-ups to join in the fun, while the Party Bouncer Bouncy Castle 12 x 15ft can handle both kids and adults with ease. Just make sure to follow the recommended weight limits for safety!
What are your soft play options?
Our Soft Play sets are perfect for younger children, providing a safe and engaging environment for toddlers and preschoolers. We offer various soft play packages, including:
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[PRODUCT39]Party Soft Play & Ball Pool - 19 pieces – Includes colourful, soft play blocks and a ball pool for hours of fun.
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Soft play sets designed for building, climbing, and exploring in a safe environment.
These are perfect for birthday parties, christenings, or any event with younger children in attendance. They’re fun, educational, and designed to keep little ones engaged while ensuring their safety.
Do you provide marquees and gazebos?
Yes, we offer Marquees and Gazebos to ensure your event runs smoothly, no matter the weather. Our range includes:
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[PRODUCT17]Marquee Elite PVC 3 x 4m – Ideal for smaller gatherings and intimate parties.
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[PRODUCT51]Marquee Elite PVC 4 x 8m – Perfect for larger events, offering more space and flexibility.
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[PRODUCT38]Heavy Duty Gazebo 3 x 4.5m no sides – A more compact solution, great for garden parties or outdoor events.
Whether you're hosting a wedding, garden party, or any outdoor event, our marquees and gazebos provide the shelter and comfort your guests need, ensuring the party continues without interruption.
What areas do you cover?
We proudly offer our services across Huddersfield, Halifax, Dewsbury, Brighouse, Wakefield, and Morley. We also serve Slaithwaite, Batley, Elland, and Oldham. If you're unsure whether we cover your area, don't hesitate to reach out to us! We’re happy to extend our royal services to ensure your event is a success.
What type of events are your products suitable for?
Our products are suitable for a wide variety of events! Here’s a list of the most common events we cater for:
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Children’s birthday parties – From bouncy castles to soft play, we have everything you need to create a magical birthday experience.
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Weddings – Keep the kids entertained with our wedding bouncy castles, ensuring they have as much fun as the adults. We also offer marquees to keep your event elegant and weatherproof.
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Corporate events – Add a fun touch to team-building days or company picnics with a bouncy castle or inflatable obstacle course.
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School events and festivals – Our bounce and slide combos are perfect for school fairs or any community festival, creating a fun atmosphere and drawing crowds in.
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Christenings – Make sure the younger guests are entertained with our soft play sets, keeping them happy while the adults celebrate.
Our products are versatile and perfect for almost any event where fun and excitement are needed.
Do I need to provide power for the bouncy castle?
Yes, each of our bouncy castles requires a standard 220V power outlet within 40 metres of the setup site. If the location doesn’t have a suitable power source, we can provide extension cords to ensure everything runs smoothly. Please inform us in advance if power supply is a concern, and we’ll make the necessary arrangements!
How long does it take to set up and take down a bouncy castle?
Setup usually takes around 20 minutes, and the same goes for takedown. Our professional team handles everything—from the setup to takedown—so you can focus on enjoying the event. We ensure that the bouncy castles are safely and securely installed, and we’ll make sure everything is cleared and packed away after the event.
Are your products safe?
Absolutely! Safety is our top priority. All our Bouncy Castles comply with BS EN 14960-2019 safety standards, and our team regularly inspects and cleans each product to ensure they are safe for use. We also provide safety mats and clear instructions with every product, so everyone knows how to have fun safely. Additionally, we provide full public liability insurance for your peace of mind.
What is your cancellation policy?
If you need to cancel your booking, we offer the following policy:
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Cancellations made at least 48 hours before the event: You will receive a refund, minus the non-refundable deposit/admin fee.
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Cancellations within 48 hours: Unfortunately, the full payment is still required.
We understand that plans can change, so please let us know as soon as possible if you need to cancel or reschedule your event.
How do I book a party rental?
Booking with us is simple! Just visit our website and use our online booking system to choose the products you need for your event. If you have any questions or need advice on which items would be best for your celebration, feel free to contact us directly. Our friendly team is always happy to help you plan the perfect event.
How far in advance should I book my rental?
We recommend booking your party rentals as early as possible to avoid disappointment, especially during busy seasons like summer or holiday periods. Generally, we advise booking at least 2-4 weeks in advance. However, we also accommodate last-minute bookings, so feel free to reach out if you're planning a last-minute event!
What is Party Kings Hire?
Party Kings Hire is a premier bouncy castle hire company specialising in providing high-quality, safe, and fun inflatable structures for various events, including children's parties, family gatherings, school fairs, and corporate events. We cater to clients in Huddersfield, Halifax, Elland, Brighouse, Mirfield, Dewsbury, and the surrounding areas. Additionally, we offer gazebos, marquees, and party tents to ensure your event goes off without a hitch.
How do I book a bouncy castle?
Booking your bouncy castle with us is easy! Here’s how it works:
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Visit our website www.partykingshire.co.uk.
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Browse our wide selection of bouncy castles.
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Choose your preferred castle and check its availability for your event date.
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Fill in the booking form with your details.
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Pay the deposit to secure your booking.
Once that’s done, you can relax knowing your entertainment is sorted!
What types of bouncy castles do you offer?
We have an extensive range of bouncy castles to fit any occasion, including:
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Standard castles for children
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Themed castles (superheroes, princesses, etc.)
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Castles with slides
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Adult-sized castles
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Obstacle courses and interactive inflatables
No matter your party theme or size, we have the perfect inflatable to match!
Are your bouncy castles safe?
Yes! Safety is our number one priority. All our castles:
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Comply with BS EN 14960-2019 safety standards
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Are regularly inspected and cleaned
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Come with safety mats to prevent injuries
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Have clear safety instructions displayed
We ensure that our inflatables are safe and suitable for use, so you can enjoy peace of mind during your event.
What is the age limit for your bouncy castles?
Each of our bouncy castles has a specific age limit, which is usually detailed on our website. Typically:
Please check the specific details of each castle to ensure you select the right one for your event.
How much does it cost to hire a bouncy castle?
Our prices vary depending on the type of castle, hire duration, and location. Typically, our rates start from £65 per day, with additional charges for extended hire periods or castles with special features.
For an accurate quote, visit our website or get in touch for a personalised quote based on your event.
Is supervision required for the bouncy castle?
Yes, adult supervision is required at all times when the bouncy castle is in use. This ensures the safety of everyone using the inflatable and that the guidelines are followed. We recommend having at least one responsible adult present to oversee the fun.
Can the bouncy castle be set up indoors?
Yes! Many of our bouncy castles can be set up indoors, provided there is enough space and ceiling height. Always check the specific size requirements for the castle you're interested in to make sure it fits. We can also help with setup recommendations if you’re unsure.
What happens in case of bad weather?
In case of bad weather such as high winds or heavy rain, we may cancel the booking for safety reasons. However, you’ll be given the option of either:
Your safety is our priority, so we will always ensure the best solution is offered.
How much space is needed for a bouncy castle?
The required space depends on the size of the castle. Generally, we recommend at least 1 metre clearance around all sides of the castle for safety. The specific space requirements are mentioned on each product page to ensure you have adequate space for setup.
What surfaces can the bouncy castle be set up on?
Our bouncy castles can be set up on a variety of surfaces, including:
For safety reasons, we prefer grass as the best surface for setup.
How long does it take to set up and take down a bouncy castle?
Setup typically takes 20 minutes, and the same applies for takedown. Our team handles everything, so you don’t have to worry about a thing. We ensure the castle is set up securely before the fun begins.
Do I need to provide power for the bouncy castle?
Yes, each bouncy castle requires a 220V power outlet within 40 metres of the setup site. We provide extension cords, but please make sure you have access to power near your event space.
Can adults use the bouncy castles?
Yes! We offer specific adult-sized castles for those looking to have a bit of fun too. Make sure to check the individual castle descriptions to ensure it is suitable for adult use. We have a variety of options, such as the Red & Blue Adult Castle 15 x 15ft.
What is your cancellation policy?
We offer a flexible cancellation policy:
Please get in touch with us as soon as possible if you need to cancel or reschedule.
Are there any restrictions on bouncy castle use?
Yes, for safety reasons, we do not allow:
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Overcrowding the castle
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Sharp objects, shoes, or food/drinks on the castle
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Rough play, flips, or somersaults
By following these rules, you ensure a safe and enjoyable experience for everyone.
Do you provide liability insurance?
Yes! Party Kings Hire is fully insured, and our public liability insurance covers any incidents related to equipment malfunction or installation errors. You can relax knowing you’re covered for the unexpected.
Can the bouncy castle be used at public events?
Absolutely! Our bouncy castles are suitable for public events, and we can provide manned supervision for an additional cost to ensure everything runs smoothly. Public events, such as fairs, festivals, and large gatherings, can benefit greatly from our inflatables.
How far in advance should I book?
We recommend booking your bouncy castle as early as possible, especially for weekends and holiday periods, to ensure availability. As a general rule, booking 2-4 weeks in advance is ideal, but we do accept last-minute bookings depending on availability.
How many children can a bouncy castle hold?
The capacity depends on the size of the bouncy castle and the age of the children. For example:
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Smaller castles for younger children (ages 2-6) can accommodate 4-6 children at a time.
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Larger castles can hold 12-15 children comfortably, depending on their size.
Always monitor the number of children on the castle to ensure safety.
What are the bouncy castle hire times?
Our standard bouncy castle hire times range from 4 to 6 hours. For longer events, we offer full-day rentals, and we can also accommodate overnight rentals for an additional fee. Please discuss your needs with us to ensure the castle is available for the full duration of your event.
What should I do before the bouncy castle arrives?
Prepare the area by:
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Clearing the space of any debris, sharp stones, or garden waste.
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Ensuring there is enough space for the bouncy castle and safety mats.
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Checking for overhead hazards like branches or power lines.
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Providing an accessible power source for the blower.
These steps ensure safe, easy, and quick setup.
Are bouncy castles waterproof?
While bouncy castles are water-resistant, they are not fully waterproof. During light rain, the inflatable is usually fine. However, in heavy rain, we may either:
For optimal enjoyment, bouncy castles are best used in dry conditions, but a light drizzle won’t necessarily stop the fun.